Contact information

We're here to help.

Whether you have a question about a product, need assistance with an existing order, or would like additional information before making a purchase, please contact Oak & Ivory.

Customer Support

For questions regarding orders, shipping, returns, or products, please contact us using the contact form on our website or by email.

Email: oakandivorybyk@gmail.com

When contacting us about an existing order, please include your order number and the name associated with your purchase so we can assist you as efficiently as possible.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us promptly.

Include your order number and clear photographs of the item, packaging, shipping label, and any visible damage.

Please retain the product and all original packaging while your request is being reviewed.

Business Hours

Customer inquiries are typically reviewed Monday through Friday.

Please allow 1–2 business days for a response.

Connect With Oak & Ivory

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Elevated Workspaces. Intentional Leadership.